Find out why GAINSCO should be your insurance company.
I had a problem with my policy. Needed to get a statement of no loss. Christina, one of your agents, was a great help in getting all my needs met. She was wonderful. I just wanted to take the time to give her praise. Her's is not an easy job, no call center job is, but she handled my problem both professionally and courteously.
I must say this was my first time ever getting insured and the woman I spoke with this morning made this experience fast, smooth and all around great! Definitely the best quote I've seen since looking, I would recommend them!!!
I spoke with Lidia today on the phone and she was amaaaazing! She went 1000 miles above for me to help me, kept it calm while I was so irritated, and she was polite and sooo patient. This is called customer service excellence. Pure example of love what you do attitude. Thank you Lidia for keeping it cool and explaining to me everything every possible way so I could get it all. Thank you for turning my irritation into a happy day.